Last updated: 11 March 2022
Covid-19: Exams FAQs
Are there any changes in the delivery of exams in terms of the new government regulations?
Do I need to have a negative Covid test before the exam date?
Is it safe for me to take an English test with the British Council? // I am enrolled for an exam session – what health / protection measures do you have in place?
Where will I receive my exam timetable?
My exam has been suspended. Can I transfer my registration to another date?
My exam has been suspended and I have been transferred to another date. Can I change my option now?
I registered for an exam through one of your partners. How can I transfer to another date?
When and how will I receive my exam results?
Will test results be issued by deadlines?
Your office is closed to the public. How can I receive my test certificate?
Will you be organising additional sessions for Cambridge English exams in the future?
Can you send a message to my university confirming that my exam was cancelled?
How can I contact Customer Service?
Do I need to wear respirators at your premises?
Is there any limit on the number of customers inside your exam premises?
Do you provide gloves and disinfecting hand gel?
What if I need my certificate for Matura exam?
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